Policy

Your Privacy Matters to Us!

At Kin, we are committed to protecting your personal information and respecting your privacy. Before using our services or submitting any personal data, we encourage you to review this policy to understand how your information is collected, used, and protected.

Why We Collect Personal Information

We collect certain types of personal information (such as your name, email address, phone number, and address) for the following purposes:

To verify your identity and ensure the accuracy of your reservation or transaction.
To process bookings, payments, and provide booking confirmations.
To personalize your experience and tailor services to your preferences.
To maintain and improve our KinShip Rewards and guest relationship programs.

Use of Personal Information

Your personal data is used strictly for the purpose of delivering services offered by Kin. We do not sell, rent, or share your personal information with third parties unless:

You have given clear consent.
It is required to complete services you have requested.
It is required by law or legal process.
It is necessary to protect the rights, property, or safety of Kin, our guests, or others.

We apply strict administrative and technical safeguards to secure your data in accordance with relevant data protection laws.

Who Has Access to Your Information

We limit access to your information to only those necessary for service delivery:

Authorized Kin staff who manage reservations, communication, and guest care.
Approved service providers or partners, such as booking platforms, payment gateways, and guest support tools. These partners are bound by confidentiality agreements and may only use the data as instructed by Kin.
Government or regulatory agencies, if required for legal compliance.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Once your data is no longer needed, it will be securely deleted or anonymized.