Privacy Policy
Before placing an order or using our services, customers must agree to Kin Hotel’s Personal Information Protection and Data Processing Policy. To ensure the safety and protection of your personal information, please read and confirm your agreement with the privacy policies below:
Purpose of Collecting Personal Information
We collect customers’ personal information for the following purposes:
Identity Verification: We may request personal information such as name, address, phone number, and email address to verify the customer’s identity and ensure accuracy during transactions and service provision.
Processing Reservations: We collect personal information and payment details to process customer reservations.
Improving Customer Experience: Personal information is used to provide better services, including support, product consultations, and related information. Customizing Experience: We may use personal information to customize and personalize the customer’s service experience on our website, including providing product information, offers, or relevant suggestions.
Scope of Information Use
We are committed to protecting customers’ personal information and only using it within the necessary scope to provide services and meet customers’ needs. Customers’ personal information will not be shared, disclosed, or sold to any third party without explicit customer consent, except where required by law or necessary to protect our rights, property, or security, or those of our customers. We implement appropriate security measures to ensure the safety of customers’ personal information and comply with current data protection regulations.
Entities or Organizations That May Access Information
We are committed not to share or disclose customers’ personal information to any third party, except in the following cases:
Service Partners: We may share personal information with service partners who support us in providing products and services to customers. These partners must comply with confidentiality regulations and are only permitted to use personal information for specified purposes.
Legal Compliance: We may disclose personal information when requested by authorities to comply with regulations, legal processes, or to protect our rights.
Information Retention Period
We will retain customers’ personal information for the period necessary to fulfill the purposes for which the information was collected. Once the information is no longer needed, we will delete or anonymize the customers’ personal information.
